If the packaging is damaged upon delivery, you may forward the following to us:
- The customer order
- Photo of the closed damaged box
- Picture of the label from GLS
- Photo of the opened box, to see how it was packed
- Photo of the damaged goods.
If only the goods are damaged and can only be noticed after opening the box, you may send us the following info:
- The customer order
- Picture of the GLS label
- Picture of the opened box, to see how it was packed
- Picture of the damaged goods.
The info can be mailed to info@ledtechno.be or info@ledtechno.nl
